Thursday, February 23, 2017

Ramada Resort & Spa, Udaipur

We stayed here on our first day in Udaipur. We chose this hotel based on the pricing and pictures/reviews on Tripadvisor. On arrival, we were given an option to choose for a room upgrade to the premium category for INR. 1500 - which we were happy to opt for. 

Hotel Category - 5 Star (Resort)
Location - Udaipur


Location 

This is a hill-side property located at Rampura Circle. While I may not be the best judge for commenting on the locality, the hotel is ticked away from the busy lake-side localities - which are preferred locations to stay for tourists. 


Room & Facilities 
It was a twin room designed in a ground plus one model; we occupied the one on the ground floor. The room was reasonably large sized (something that might be otherwise rare in a crowded travel city like Udaipur) and had a great visual appeal - could not decide whether it looked better in day or night. 



But that said, the hotel maintenance was below par. Our issues ranged included: broken bathroom flush, dis-functional telephone (this is a big no for a property where the lobby is a kilometer from the room), stained bathtubs, etc. 

Their other facilities included spa, swimming pool, few indoor games, a fully functional pub, etc. Specifically referring to the pool facility, they have two options - one central pool accessible to all customers and other being a private one which had a paid entry. 


Food 
Our dining here was restricted to the complimentary breakfast. The spread was decent and food just above average, 



Service
The service was patchy. While they attended to most requests instantly, our efforts to get the telephone fixed went unanswered - despite informing twice. 

On a summary note, this is a good resort if you are looking to spend time with family and relax. That said, they need to maintain the place better; which is an essential for five star properties. 

My rating for the hotel is 6/10.