Fern Residency, Mumbai

Star Category - 4 star
Location - Chembur, Mumbai

Had stayed at Fern Residency as a part of my official visit to Mumbai a couple of months ago.

About the Hotel:
Its a four star eco-tel business hotel and shares quarters with a club; the club partners as the gym and and pool facilities provider to the hotel.

Location:
Located in Chembur and a stay here would be advisable if the locality has a reason of interest for you. Personally, I found dining options limited in the neighborhood and neither was I inclined to go in search for one after long work days.

Recommended For:Business travelers

Pricing
The room rents are priced between INR 6-7k. I paid different rates as my last day's booking was through an offer I found on trip-advisor, while other days were through direct bookings.

Personally, I found that to be a tad premium given their setup and offerings.

Hospitality & Service (8/10)
The staff are pleasant and welcoming; check-in, stay extension and checkout process was smooth and I have absolutely no complaints about their service.

The first night I noticed the washroom had a minor fix was required, which they had got done without request and seamlessly during the daily room cleanup.

Room (Facilities and comfort)
The room had the basic essentials and maintenance and quality was appreciable. However, the wifi seldom worked during my stay here and I was told they had some server issues; for a business traveler these are certain basic essentials and a failure for 3 nights is impermissible.

Secondly, the beds were excessively soft. Like I could feel a part of myself drown into cotton every-time I neared it. While this is an initial wow factor, frequent hotel users would agree that excessively soft beds does give you back pain; or at least if you have a ponch like me and have a habit of lying on your tummy.

Food
Their breakfasts were a big pass for me and that did not motivate me to try their 'paid dinner'; despite it having a slightly better spread. The masala dosa and chole poori were the two decent offerings in their breakfast menu.

On a summary note, a decent business class hotel but one that I would not be motivated to visit again.